Cardiogram Status

All Systems Operational

About This Site

Welcome to Cardiogram's status page.

This page is designed to provide you with real-time updates on the performance of Cardiogram's services. Here, you can find information on any known issues or maintenance activities that may be affecting our app's functionality.

We strive to keep this page up-to-date with accurate and reliable information so you can stay informed and make the most of our services. If you need any further assistance or would like to contact the support team, please visit our support center at help.cardiogram.com

Cardiogram App Operational

Cardiogram Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

Android app crashing on Samsung devices

Resolved - We have released an updated version of the Cardiogram app to address the crash and login issues that some Android users have been experiencing. This update has been approved and is now available on the Google Play Store.

Here’s what you need to do:

1. Open the Google Play Store.
2. Search for "Cardiogram."
3. Tap "Update."

If you do not see an update option, you may need to uninstall and reinstall the app.

This update fixes several issues, including:
- The app crashing immediately after launch.
- Login errors (e.g., "connection was canceled").
- Getting stuck on the "Connecting…" screen.

If you are still experiencing issues after updating, please contact our support team at hello@cardiogram.com.

Thank you for your patience as we worked to resolve these problems.
Sep 4, 09:54 PDT

Update - We’ve submitted an app update to fix the crash and login issues affecting Android users (primarily Samsung devices running Android 15). The update is now waiting for Google Play approval and should be available soon once approved.

We'll update this page as soon as the update is live in the Play Store. Thank you again for your patience!
Sep 3, 08:04 PDT

Investigating - Some Android users (mainly Samsung devices running Android 15) may experience Cardiogram crashing immediately after launch, or encounter “connection was cancelled” or “connecting” messages during login.

What you should know:
If your app is already working, please do not log out until we release the fix.
Reinstalling the app usually does not resolve the issue right now.

Engineering has identified the problem and is preparing an update for the Google Play Store.

We’ll post here when the fixed version is available.
Sep 2, 10:50 PDT