We are currently experiencing an issue affecting how measurements are displayed on user timelines in the Cardiogram app. For devices that take multiple heart rate measurements within a one-minute interval, such as Apple Watches and Fitbit Devices including The Google Pixel Watch, the timeline is temporarily displaying these readings as one-minute averages instead of each individual measurement.
Affected Devices: Apple Watches, Fitbit Devices, and The Google Pixel Watch. Impact: Display issue on timelines only; the underlying raw data remains accurate and is still used for AI analysis, report cards, and risk scores. Temporary Solution: Measurements will be shown as one-minute averages to ensure data is visible on all phone types.
Our engineering team is actively working on a fix, which we aim to release soon. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding.