An update has been released to address this issue. Please download the latest update from Google or reinstall the watch app. If you continue to experience problems, feel free to reach out to us. Thank you for your patience while our team worked on this matter.
Posted Oct 25, 2024 - 10:31 PDT
Investigating
Our team is currently investigating an issue affecting a small number of users on Samsung Galaxy Watch and Google Pixel Watch devices using the Cardiogram WearOS app. The app is crashing and impacting measurements. Our engineering team is actively working to resolve this issue and will provide a fix soon. We apologize for the inconvenience and appreciate your patience while we work on this.